GDPR Compliance Documents for Health Coaching with Zoe

Privacy Policy – Health Coaching with Zoe

Last updated: 7.11.25
At Health Coaching with Zoe, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.healthcoachingwithzoe.com or interact with our services.

1. Who We Are
Health Coaching with Zoe is a health and wellness coaching business focused on weight loss and habit change.
Website: https//www.healthcoachingwithzoe.com
Email: info@healthcoachingwithzoe.com
Business address: 68Whitbarrow Road, Ltmm WA139BA

2. What Data We Collect
We may collect and process the following types of personal data:
- Contact information: name, email address, phone number (via contact or booking forms)
- Communication data: messages or inquiries sent through the website
- Newsletter data: email address if you subscribe to our mailing list
- Technical data: IP address, browser type, time zone, and browsing behavior (through Squarespace analytics or Google Analytics cookies)
- Payment data: if applicable, processed securely via third-party providers (Squarespace, Stripe, or PayPal — we do not store payment details)

3. How We Collect Data
We collect data through:
- Contact forms
- Newsletter sign-up forms
- Cookies and analytics tools
- Client booking or payment systems (if applicable)

4. How We Use Your Data
We use your personal data to:
- Respond to your messages and inquiries
- Provide coaching services and manage client relationships
- Send newsletters or updates (if you’ve opted in)
- Improve website performance and user experience
- Comply with legal and tax obligations

5. Legal Basis for Processing
We process personal data based on:
- Consent (when you opt into newsletters or submit a form)
- Contractual necessity (to deliver coaching services)
- Legitimate interest (to improve services or maintain website security)

6. Data Sharing
We may share limited personal data with trusted third-party providers who help us operate our business, including:
- Squarespace (website hosting)
- Google Analytics (website analytics)
- Email marketing services (e.g. Mailchimp or Squarespace Email Campaigns)
- Payment processors (e.g. Stripe or PayPal)

All third parties are GDPR-compliant and process data securely.

7. Data Retention
We retain personal data only as long as necessary (7 years), or as required by law.
You can request deletion of your data at any time (see below).

8. Your Rights
Under GDPR, you have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Request a copy of your data in a portable format
- Lodge a complaint with a data protection authority

To exercise your rights, contact us at info@healthcoachingwithzoe.com.

9. Security
We take appropriate technical and organizational measures to protect your data.
Our site uses SSL encryption, and we only use GDPR-compliant third-party services.

If a data breach affects your information, we will notify you and the ICO as required by law.

10. Updates
We may update this policy from time to time. The latest version will always be available on our website.

By signing the client agreement, you acknowledge that you have read and understood this privacy notice.